Libclntsh.So.11.1: Cannot Open Shared Object File: (Doc ID 1436423.1)

Last updated on OCTOBER 31, 2016

Applies to:

Enterprise Manager for Oracle Database - Version 12.1.0.1.0 and later
Information in this document applies to any platform.
***Checked for relevance on 20-July-2015***

Symptoms

Following error occurring when running a backup job from Grid Control:
install_driver(Oracle) failed: Can't load '/data/is24/oracle/em12/agent/core/12.1.0.1.0/perl/lib/site_perl/5.10.0/x86_64-linux-thread-multi/auto/DBD/Oracle/Oracle.so' for module DBD::Oracle: libclntsh.so.11.1: cannot open shared object file: No such file or directory at /data/is24/oracle/em12/agent/core/12.1.0.1.0/perl/lib/5.10.0/x86_64-linux-thread-multi/DynaLoader.pm line 203.
at (eval 13) line 3
Compilation failed in require at (eval 13) line 3.
Perhaps a required shared library or dll isn't installed where expected
at - line 1549

Changes

Preferred credentials have been changed to a sudo user

Cause

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