How to adjust RUEI wait time for HTTP response that results in no server response when expired?

(Doc ID 1446931.1)

Last updated on JANUARY 22, 2018

Applies to:

APM - Application Performance Management - Version 12.1.0.0.0 and later
Information in this document applies to any platform.

Goal

RUEI collector captures both the HTTP request and HTTP response in the copy point (tap /span port).
By default, the collector will wait 300 seconds for the server response and will generate a single log line in the collector log files which will then be processed into report data. If the 300 seconds is exhausted without any response seen, the request will still be converted into a log line and will be reported as "no server response".
There are cases though where the server response is expected to take more than 300 seconds.


Solution

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