FMW 11g EM Console Pages Do Not Display As Expected

(Doc ID 1457187.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Identity Federation - Version and later
Enterprise Manager for Fusion Middleware - Version and later
Information in this document applies to any platform.


Oracle Fusion MiddleWare (FMW) Identity Management 11g has been installed and FMW Enterprise Manager (EM) Console has been configured with the Identity Management (IDM) components.

There are no apparent IDM component functionality issues, but when EM Console (/em) is accessed the EM Console pages do not display as expected after login.

This only occurs for one or more specific FMW 11g installations (termed 'problem installations' below). Using the same client / browser, other FMW 11g installations EM Console pages are displayed as expected (termed 'working installations' below).


Some symptoms:

1. In problem installation(s), after login is performed for /em access, the Topology tab is selected by default and the components are displayed with radio buttons.

In working installations the Farm details are displayed for default /em page access and there are no radio buttons next to the components.

2. In problem installation(s), selection of any configured component's configuration menu produces a completely new, white page with blue menu links. There are no drop-down menus and it is not possible to see the configuration menu by right-clicking on the component in the EM Console navigator frame.

In working installations, selection of any configured component's configuration menu produces a drop-down menu where the configuration options can be selected. Also right-click on the component instance in the EM Console navigator frame produces the same drop-down menu.

3. The menu options at the top right of the problem installation(s) EM Console are displayed as:

Setup Menu
Help Menu
Logout Menu Item

(see Screenshot 1 above)

In working installations these menu options are displayed as:


4. Clicking on "Help Menu" option in the problem installation(s) EM Console opens a new white page with the EM Version information at the top left.

In working installations, clicking on "Help" opens a smaller popup window in the center of the page with the EM Version information.



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