"connection To User Sys Failed" After Changing The Password (Doc ID 1457372.1)

Last updated on MARCH 08, 2017

Applies to:

Enterprise Manager for Oracle Database - Version 11.1.0.6 to 11.2.0.3 [Release 11.1 to 11.2]
Information in this document applies to any platform.

Symptoms

After changing the password, trying to update the credential preferrences generates the error:   "Connection to <YOUR HOST> as user sys failed."

The password is correct as logging in to SQLPlus with the same username and password works flawlessly.

Changes

 Changed SYS or SYSTEM password for the DB being monitored via Grid Control.

Cause

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