EM 12c : Refresh From My Oracle Support And Opatch Update Jobs Are Failing With Checking for updates at EM Store Error: ARU Connection failed:0:Connection Establishment Timed Out (Doc ID 1457376.1)

Last updated on MAY 12, 2015

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Symptoms


Credentials have been created or updated for My Oracle Support.

Setup --> My Oracle Support --> Set credentials

The following message is received that both Refresh from My oracle Support and Opatch Update jobs were scheduled successfully.

However both jobs failed with the following output:

"Checking for updates at EM Store
Error: ARU connection failed:0:Connection establishment timed out"


Cause

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