EM 12c, EM 13c: Refresh From My Oracle Support And Opatch Update Enterprise Manager Cloud Control Jobs Fail at Checking for Updates at EM Store with Error: ARU Connection failed:0:Connection Establishment Timed Out (Doc ID 1457376.1)

Last updated on NOVEMBER 16, 2022

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.5.0 and later
Information in this document applies to any platform.

Symptoms

Credentials have been created or updated for My Oracle Support in Enterprise Manager (EM) Cloud Control .

Setup > My Oracle Support > Set Credentials

The following message indicates that both the Refresh from My Oracle Support and Opatch Update jobs were scheduled successfully, however both jobs fail:

Cause

	To view full details, sign in with your My Oracle Support account.
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In this Document

Symptoms

Cause

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.

EM 12c, EM 13c: Refresh From My Oracle Support And Opatch Update Enterprise Manager Cloud Control Jobs Fail at Checking for Updates at EM Store with Error: ARU Connection failed:0:Connection Establishment Timed Out (Doc ID 1457376.1)

Applies to:

Symptoms

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!