12c Agent Upload Fails After Reinstallation With Error "OMS Version Not Checked Yet (OMS_DOWN)" (Doc ID 1470274.1)

Last updated on MARCH 08, 2017

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 and later
Information in this document applies to any platform.
Checked for relevance on 25-Nov-2013

Symptoms

12c agent fails to upload after reinstallation with following errors:

../agent_inst/bin/emctl upload agent
Oracle Enterprise Manager 12c Cloud Control 12.1.0.1.0
Copyright (c) 1996, 2011 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
EMD upload error:full upload has failed: uploadXMLFiles skipped :: OMS version not checked yet. If this issue persists check trace files for ping to OMS related errors. (OMS_DOWN)

../agent_inst/bin/emctl pingOMS
Oracle Enterprise Manager 12c Cloud Control 12.1.0.1.0
Copyright (c) 1996, 2011 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
EMD pingOMS error: OMS sent an invalid response: "BACKOFF::180000"

Following errors are shown in ../agent_inst/sysman/log/gcagent.log:

012-06-15 17:58:16,290 [34:B397303E:HTTP Listener-34 - /emd/main/ (DispatchRequests)] INFO - (begin processing requests for emdctl=>[133975789380001])
2012-06-15 17:58:16,290 [34:B397303E] INFO - >>> Dispatching request: PingOMSRequest <<<
2012-06-15 17:58:16,330 [34:B397303E] WARN - improper ping interval (EM_PING_NOTIF_RESPONSE: BACKOFF::180000)
2012-06-15 17:58:16,346 [34:B397303E] INFO - >>> Reporting exception: oracle.sysman.emSDK.agent.client.exception.PingException: OMS sent an invalid response: "BACKOFF::180000" (request id 1) <<<
oracle.sysman.emSDK.agent.client.exception.PingException: OMS sent an invalid response: "BACKOFF::180000"
        at oracle.sysman.gcagent.dispatch.cxl.PingOMSAction.satisfyRequest(PingOMSAction.java:70)
.
.
2012-06-15 17:58:34,260 [174:FF3EAC4E:GC.Executor.69 (Ping OMS)] WARN - improper ping interval (EM_PING_NOTIF_RESPONSE: BACKOFF::180000)
2012-06-15 17:58:34,269 [174:FF3EAC4E] WARN - Ping protocol error
o.s.gcagent.ping.PingProtocolException [OMS sent an invalid response: "BACKOFF::180000"]

Cause

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