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EM 13c, 12c: How to Set Up Out Of Band Email Notification for OMS and Repository Database Targets in Enterprise Manager Cloud Control (Doc ID 1472854.1)

Last updated on JUNE 12, 2023

Applies to:

Enterprise Manager Base Platform - Version and later
Information in this document applies to any platform.


What is Out of Band Email Notification?

Out of Band email notification is a mechanism that is used to send an email notification when the "OMS and Repository database" target (oracle_emrep) is down, in order to alert the EM Administrator that the OMS is not available. Normally the OMS is responsible for sending all metric alert notifications, but in cases where the OMS or repository database is down, it is not able to do this. Therefore the Out of Band email notification is a backup mechanism for sending email notification in cases where the OMS or repository database itself is down.  When an out of band email notification is sent, the email notification will be generated by the agent which monitors the OMS and Repository target (oracle_emrep) target. Therefore this method is only applicable to the agent which is installed on the same machine as the OMS (also known as the chained agent). In the case of a multi-OMS setup, the Agent on the primary OMS node is responsible for monitoring the oracle_emrep target.

This article explains how to configure email notification from EM 12c for the times when the EM 12c Cloud Control repository database is not functioning.


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In this Document
 What is Out of Band Email Notification?
 Under what circumstances will the email be sent?
 How to set up
 a) Set the agent ORACLE_HOME
 b) Check if any values are currently set for the Out of Band parameters
 c) Set the Out of Band parameters
 How to Test
 1) Force a condition which simulates the oracle_emrep target down.
 2) Check when the Response metric is due to run
 3) Manually run the metric and check for the email
 4) What to do if the email is not received

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