'Startup Mount' Error When Performing A Grid Control Data Guard Switchover With Sudo/runas (Doc ID 1473848.1)

Last updated on OCTOBER 01, 2012

Applies to:

Enterprise Manager for Oracle Database - Version 11.1.0.1 to 11.1.0.1 [Release 11.1]
Information in this document applies to any platform.

Symptoms

The 'Host and Cluster Preferred Credentials' are set for the sudo/"Run as" in Grid Control. Creating a grid control job that runs an OS script and performing a manual Dataguard switchover using sudo works successfully. However, when performing a Data Guard switchover using sudo in Grid Control results to the following error:

Error: startup mount

SQL*Plus: Release 11.2.0.3.0 Production on Tue May 29 12:00:56 2012

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SQL> SQL> Connected to an idle instance.
SQL> SQL> ORA-01078: failure in processing system parameters
ORA-01565: error in identifying file '+DATA/dbatest/spfiledbatest.ora'
ORA-17503: ksfdopn:2 Failed to open file +DATA/dbatest/spfiledbatest.ora
ORA-27300: OS system dependent operation:open failed with status: 13
ORA-27301: OS failure message: Permission denied
ORA-27302: failure occurred at: sskgmsmr_7
Disconnected
cannot stat initial working directory for <EMHOME>/sysman/emd: Permission denied at /app/oracle/product/agent11g/perl/lib/5.10.0/File/Temp.pm line 893

Cause

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