EM 12c: Setting Proxy And MOS Credentials in Enterprise Manager 12c Cloud Control Results in Error: Unable to complete network operation against My Oracle Support (Doc ID 1474918.1)

Last updated on MAY 01, 2017

Applies to:

Enterprise Manager for My Oracle Support - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Symptoms

Proxy settings for http and https are entered.
Also, all access URLs that are required are open and accessible as described in the documentation found here.
But doing a test against https://updates.oracle.com fails with:

Unable to complete network operation against My Oracle Support

 

 

From <OMS Instance Base>/em/EMGC_OMS1/sysman/log/emoms.trc:

2012-07-11 13:53:55,794 [[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR app.ContextInitializer init.849 - Integration Class not found: oracle.sysman.iam.IAMIntegration
2012-07-11 14:02:25,876 [EMUI_14_02_21_/console/admin/rep/proxy/server] ERROR core.patch logp.251 - [EM-01942] Unable to connect to internet via the proxy. Http Proxy - 10.36.6.71:8080. Destination URL - https:/<agent:port>/emd/main/. Protocol - https. Error Message - Cannot establish proxy connection: 404 Not Found.
java.io.IOException: Cannot establish proxy connection: 404 Not Found
at HTTPClient.HTTPConnection.doConnect(HTTPConnection.java:4372)
at HTTPClient.HTTPConnection.sendRequest(HTTPConnection.java:3358)

 

 

Changes

 

Cause

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