EM 12c, 13c: Enterprise Manager Cloud Control Agent Install Fails with Message: ERROR: Agent Configuration Failed SEVERE: emctl start agent command has failed with status1

(Doc ID 1480563.1)

Last updated on APRIL 14, 2018

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 to 12.1.0.5.0 [Release 12.1]
Information in this document applies to any platform.

Symptoms

This note is written for the 12.1.0 1.0 agent version, but applies similarly to other EM Cloud Control Agent versions.

Installing the Enterprise Manager (EM) 12c Cloud Control Agent fails at the configuration step while starting the Agent:

Performing the agent configuration...
Executing command: /oracle/product/agent12c/core/12.1.0.1.0/oui/bin/runConfig.sh ORACLE_HOME=/oracle/product/agent12c/core/12.1.0.1.0 RESPONSE_FILE=/oracle/product/agent12c/core/12.1.0.1.0/agent.rsp ACTION=configure MODE=perform COMPONENT_XML={oracle.sysman.top.agent.11_1_0_1_0.xml} RERUN=true
Configuration Log Location:/oracle/product/agent12c/core/12.1.0.1.0/cfgtoollogs/cfgfw/CfmLogger<timestamp>.log
ERROR: Agent Configuration Failed SEVERE: emctl start agent command has failed with status1

 

These additional messages are logged:

From <AGENT_BASE_DIR>/core/<version>/cfgtoollogs/cfgfw/Cfmlogger<timestamp>.log:

Cause

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