Cannot Access The BI Publisher From EM12c, Failed to read the EM Reports Shared Folder on the configured BI Publisher. (Doc ID 1485962.1)

Last updated on AUGUST 19, 2014

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Symptoms

For unknown reason, we cannot access the BI publisher from em12c. The error message is:
Failed to read the EM Reports Shared Folder on the configured BI Publisher.

When we refresh the page, we got the following error message in the emoms_pbs.log file:
2012-06-27 12:31:04,811 [[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] WARN bip.BIPRegistration logp.251 - Unknown Exception in getFolderContentsInSession: javax.xml.ws.soap.SOAPFaultException: java.lang.SecurityException: Security violation: /Enterprise Manager Cloud Control, user: em_bip_internal_user
2012-06-27 12:31:04,814 [[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] WARN bip.BIPTreeModelSingleton logp.251 - BIPRegistrationException in createRootNodes(): oracle.sysman.sdkImpl.core.ip.model.bip.BIPRegistrationException: Unknown Exception in getFolderContentsInSession: javax.xml.ws.soap.SOAPFaultException: java.lang.SecurityException: Security violation: /Enterprise Manager Cloud Control, user: em_bip_internal_user

Directly login to BI publisher works.

Cause

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