EM 12c: Agent Upgrade from 12.1.0.1 to 12.1.0.2 Failed With Error: Agent Clone Failed (Doc ID 1501626.1)

Last updated on AUGUST 29, 2014

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.2.0 and later
Information in this document applies to any platform.

Symptoms

Agent Upgrade from 12.1.0.1 to 12.1.0.2 fails at "UpgradeAgent" step during cloning phase with following error:

+ <AGENT_BASE_DIR>/core/12.1.0.2.0/cfgtoollogs/agentDeploy/agentDeploy_<timestamp>.log

INFO: Executing command: /oracle/app/oracle/product/middleware/agent/core/12.1.0.2.0/oui/bin/runInstaller -ignoreSysPrereqs -clone -forceClone -silent -waitForCompletion -nowait ORACLE_HOME=/oracle/app/oracle/product/middleware/agent/core/12.1.0.2.0 -noconfig ORACLE_HOME_NAME=agent12c1 -invPtrLoc /oracle/app/oracle/product/middleware/agent/core/12.1.0.1.0/oraInst.loc -force
INFO: Starting Oracle Universal Installer...
INFO:
INFO: Checking swap space: must be greater than 500 MB. Actual 12288 MB Passed
INFO: Preparing to launch Oracle Universal Installer from /tmp/OraInstall2012-10-22_02-25-41PM. Please wait ...
INFO: /oracle/app/oracle/product/middleware/agent/core/12.1.0.2.0/oui/bin/runInstaller -ignoreSysPrereqs -clone -forceClone -silent -waitForCompletion -nowait ORACLE_HOME=/oracle/app/oracle/product/middleware/agent/core/12.1.0.2.0 -noconfig ORACLE_HOME_NAME=agent12c1 -invPtrLoc /oracle/app/oracle/product/middleware/agent/core/12.1.0.1.0/oraInst.loc -force completed with status=255
SEVERE: ERROR: Agent Clone Failed
SEVERE: ERROR: Agent Deployment Failed
INFO: Oracle Enterprise Manager 12c Cloud Control 12.1.0.1.0
INFO: Copyright (c) 1996, 2012 Oracle Corporation. All rights reserved.
INFO: Agent is already running
INFO: /oracle/app/oracle/product/middleware/agent/agent_inst/bin/emctl start agent completed with status=0

Cause

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