OEM 12c: emctl secure unlock command Failed with Failed to unlock. Check the log secure.log file (Doc ID 1503394.1)

Last updated on FEBRUARY 11, 2014

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 to 12.1.0.2.0 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Unlocking the secure console using the following commands failed.

$OH/bin/emctl stop oms -all
Oracle Enterprise Manager Cloud Control 12c Release 12.1.0.1.0
Copyright (c) 1996, 2012 Oracle Corporation. All rights reserved.
Stopping WebTier...
WebTier Successfully Stopped
Stopping Oracle Management Server...
Oracle Management Server Successfully Stopped
AdminServer Successfully Stopped
Oracle Management Server is Down

$OH/bin/emctl secure unlock -console

Oracle Enterprise Manager Cloud Control 12c Release 12.1.0.1.0
Copyright (c) 1996, 2012 Oracle Corporation. All rights reserved.
Enter Enterprise Manager Root (SYSMAN) Password :
Failed to unlock. Check the log /usr/local/oracle/product/OEM/Middleware/oms/gc_inst/em/EMGC_OMS1/sysman/log/secure.log

Cause

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