Gateway OEM Plugin 12.1 Does Not Correctly Monitor The Status Of The Gateway (Doc ID 1511710.1)

Last updated on SEPTEMBER 21, 2017

Applies to:

Oracle API Gateway - Version 11.1.1.4.0 to 11.1.1.6.1 [Release 11gR1]
Enterprise Manager for Fusion Middleware - Version 12.1.0.5.0 to 12.1.0.5.0
Information in this document applies to any platform.

Symptoms

The Oracle Enterprise Gateway OEM Plugin 12.1 does not correctly monitor the status of the Gateway.  The plugin is installed in Oracle Enterprise Manager 12c. 
Initially the plugin will report the correct status of the Gateway.  If the Gateway is taken down and restarted, the plugin no longer reports the correct status.  The plugin will show the Gateway as down/unavailable.

Environment
---------------
Oracle EM Grid Control - Cloud Control - 12.1.0.1.0
Oracle OEG-OEM plugin - 12.1.0.1.2_vordel.gateway.mtrc_2000_0.opar


Step-by-step Approach to Reproduce
----------------------------------------------
1) Install the plugin following the instructions distributed with OEG 11.1.1.6.1, Oracle-D0.1-Oracle Enterprise Manager Integration GuideV6 12c Beta.pdf.
    Refer to <Document: 1507639.1> How to install OEG metric plugin in OEM 12c ? for installation instructions.           


2) Stop and restart the Gateway.

Result: The status of the Gateway will show down/unavailable in EM.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms