Getting "ORA-01882: Timezone Region Not Found" errors in 12c Cloud Control (Doc ID 1513536.1)

Last updated on JUNE 08, 2017

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 to 12.1.0.2.0 [Release 12.1]
Information in this document applies to any platform.

Symptoms

From 12c Cloud Control navigate to host home page. Now  CPU Utilization, Memory Utilization charts display following errors:

java.sql.SQLDataException: ORA-1882: timezone region not found
ORA-6512: at "SYSMAN.MGMT_GLOBAL", line 8

 
From 12c Cloud Control navigate to Setup > Security > Preferred Credentials.
Now click 'Set MOS Credentials' button and set the credentials for My Oracle Support. This gives following errors:

Refresh From My Oracle Support - Error: ORA-01882: timezone region not found ORA-06512: at "SYSMAN.EM_JOB_SCHEDULER", line 823 ORA-06512: at "SYSMAN.MGMT_JOB_ENGINE", line 3526 ORA-06512: at "SYSMAN.MGMT_JOB_ENGINE", line 3725 ORA-06512: at "SYSMAN.MGMT_JOB_ENGINE", line 4672 ORA-01403: no data found ORA-06512: at "SYSMAN.EM_JOB_OPS", line 280 ORA-06512: at "SYSMAN.GC_JOB", line 29 ORA-06512: at line 1

 

 

Cause

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