Getting "ORA-01882: Timezone Region Not Found" errors in 12c Cloud Control

(Doc ID 1513536.1)

Last updated on JUNE 08, 2017

Applies to:

Enterprise Manager Base Platform - Version to [Release 12.1]
Information in this document applies to any platform.


From 12c Cloud Control navigate to host home page. Now  CPU Utilization, Memory Utilization charts display following errors:

java.sql.SQLDataException: ORA-1882: timezone region not found
ORA-6512: at "SYSMAN.MGMT_GLOBAL", line 8

From 12c Cloud Control navigate to Setup > Security > Preferred Credentials.
Now click 'Set MOS Credentials' button and set the credentials for My Oracle Support. This gives following errors:

Refresh From My Oracle Support - Error: ORA-01882: timezone region not found ORA-06512: at "SYSMAN.EM_JOB_SCHEDULER", line 823 ORA-06512: at "SYSMAN.MGMT_JOB_ENGINE", line 3526 ORA-06512: at "SYSMAN.MGMT_JOB_ENGINE", line 3725 ORA-06512: at "SYSMAN.MGMT_JOB_ENGINE", line 4672 ORA-01403: no data found ORA-06512: at "SYSMAN.EM_JOB_OPS", line 280 ORA-06512: at "SYSMAN.GC_JOB", line 29 ORA-06512: at line 1




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms