EM 12c: Enterprise Manager 12c Cloud Control emctl start agent Command Fails With Error Reported in emagent.nohup: OMS decided to shutdown the agent because of the following reason sent from OMS: AGENT_TZ_MISMATCH
(Doc ID 1519859.1)
Last updated on NOVEMBER 28, 2019
Applies to:
Enterprise Manager Base Platform - Version 12.1.0.1.0 to 12.1.0.3.0 [Release 12.1]Information in this document applies to any platform.
Symptoms
Enterprise Manager (EM) 12c Cloud Control Agent start fails with this timezone error:
<Agent Base>/agent_inst/bin/emctl start agent
fails with following error
Oracle Enterprise Manager 12c Cloud Control 12.1.0.1.0
Copyright (c) 1996, 2012 Oracle Corporation. All rights reserved.
Starting agent .................................................................Consult the log files in: <Agent Base>/agent_inst/sysman/log
<Agent Base>/agent_inst/sysman/log/gcagent.log reports following error
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| It is recommended to upgrade the EM 12c Cloud Control system to 12.1.0.4 |
| Alternatively, apply <Patch 17328776> to EM 12.1.0.2.2 OMS Oracle Home. |
| Workarounds |
| If the timezone information on the Agent host is correct and but it is incorrect in the Repository |
| If the timezone is incorrect on the Agent host |
| References |