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EM 12c: Enterprise Manager 12c Cloud Control emctl start agent Command Fails With Error Reported in emagent.nohup: OMS decided to shutdown the agent because of the following reason sent from OMS: AGENT_TZ_MISMATCH (Doc ID 1519859.1)

Last updated on NOVEMBER 28, 2019

Applies to:

Enterprise Manager Base Platform - Version to [Release 12.1]
Information in this document applies to any platform.


Enterprise Manager (EM) 12c Cloud Control Agent start fails with this timezone error:

<Agent Base>/agent_inst/bin/emctl start agent

fails with following error

Oracle Enterprise Manager 12c Cloud Control
Copyright (c) 1996, 2012 Oracle Corporation.  All rights reserved.
Starting agent .................................................................Consult the log files in: <Agent Base>/agent_inst/sysman/log


<Agent Base>/agent_inst/sysman/log/gcagent.log  reports following error


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In this Document
 It is recommended to upgrade the EM 12c Cloud Control system to
 Alternatively, apply <Patch 17328776> to EM OMS Oracle Home.
 If the timezone information on the Agent host is correct and but it is incorrect in the Repository
 If the timezone is incorrect on the Agent host

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