EM 12c - Agent Upload to SLB Fails with the Error "EMD upload error:full upload has failed: unable to connect to http server at https://slb.example.com:4900/empbs/upload" (Doc ID 1523053.1)

Last updated on FEBRUARY 10, 2016

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.2.0 and later
Information in this document applies to any platform.
Checked for relevance on 06-Aug-2014

Symptoms

Agent fails to upload to SLB for hostname mismatch in certificate

$ ./emctl upload agent
Oracle Enterprise Manager Cloud Control 12c Release 2
Copyright (c) 1996, 2012 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
EMD upload error:full upload has failed: unable to connect to http server at https://slb.example.com:4900/empbs/upload. [failed to match hostname slb.example.com with certificate DN CN=omsmachine-slb.domain]

Upload Recent Sending Statistics
________________________________
Channel=data send[ms]=251 fsz=332
Channel=data send[ms]=729 fsz=31935
Channel=data send[ms]=664 fsz=47179

Avg send time=548.0 milliseconds
Backoff Event List
________________________________
Upload Failure List
_______________________________
Connection Event List
_____________________________
Event type=UploadReceiver event ts=2013-01-19 04:20:25 eventMetadata=<Events>
<EventData TimeStamp="2013-01-19 04:20:25" ExceptionClass="VerifyConnectionException" ExceptionMsg="unable to connect to http server at https://slb.example.com:4900/empbs/upload. [failed to match hostname slb.example.com with certificate DN CN=omsmachine-slb.domain]"/>
</Events>
(UPLOAD_FAILURE)

Cause

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