"Internal Error" when changing Database or Listener Target Metric Settings or EM-2902 [EMOS][core.templ.uimodel.applicationModule.ApplyTemplate when Applying Enterprise Manager 12.1.0.2 Cloud Control Monitoring Templates (Doc ID 1531851.1)

Last updated on JANUARY 02, 2015

Applies to:

Enterprise Manager for Oracle Database - Version 12.1.0.2.0 to 12.1.0.2.0 [Release 12.1]
Information in this document applies to any platform.

Symptoms

If you have Cloud Control 12.1.0.2.0 and applied PSU1 ( Patch 14840279: ENTERPRISE MANAGER BASE PLATFORM - OMS 12.1.0.2.1 PSU) or higher, with database plug-in 12.1.0.3, trying to make a change for certain metric on a database or listener target will fail. The issue can be observed in various operations like:

1. Changing a metric on a database target from the UI will fail with "Internal error":

- From the Target home page click on -> oracle database menu -> monitoring -> Metric and Collection Settings

- modify any metric threshold

- click OK

The error raised will be:  

X Error
Internal Error has occured. Check the log file for details

Cause

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