EM 12c, EM 13c: Notification is not Sent for Cluster Database Metric if the Metric Selected in the Rule is Only for Database Instance Target type

(Doc ID 1532011.1)

Last updated on NOVEMBER 30, 2015

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 and later
Enterprise Manager for Oracle Database - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Symptoms

In a 12c or 13c OMS setup, out-of-box incident rulesets have been disabled and custom incident ruleset has been created.
When a 'Tablespace space used%' alert (warning / critical) is raised for a cluster database target, no email notification is received.

However email notifications are received for other events / incidents which indicates that the Email Notification Method and the Notification Schedule have been configured correctly.

Cause

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