EM 12c: Enterprise Manager Grid Control Upgrade to Cloud Control 12c Fails at OMS CA with "ERROR: Infrastructure setup of EM failed" and ORA-00001: unique constraint (SYSMAN_OPSS.IDX_JPS_RDN_PDN) violated
(Doc ID 1534034.1)
Last updated on NOVEMBER 04, 2019
Applies to:Enterprise Manager Base Platform - Version 126.96.36.199.0 to 188.8.131.52.0 [Release 12.1]
Information in this document applies to any platform.
The upgrade of Enterprise Manager Grid Control to Enterprise Manager Cloud Control 12c fails at theConfiguration step with the error:
ERROR: Infrastructure setup of EM failed.
Upgrading to Enterprise Manager 184.108.40.206 Cloud Control from 10.2.0.5 Grid Control using the 2-System method fails, logging this error:
This error is encountered when upgrade configuration is re-attempted, with either the installer or the runConfig.sh script, after a prior upgrade failure in the OMS CA.
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