EM 12c: Enterprise Manager Grid Control Upgrade to Cloud Control 12c Fails at OMS CA with "ERROR: Infrastructure setup of EM failed" and ORA-00001: unique constraint (SYSMAN_OPSS.IDX_JPS_RDN_PDN) violated (Doc ID 1534034.1)

Last updated on OCTOBER 02, 2014

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.2.0 to 12.1.0.3.0 [Release 12.1]
Information in this document applies to any platform.

Symptoms

The upgrade of Enterprise Manager Grid Control to Enterprise Manager Cloud Control 12c fails at theConfiguration step with the error:

ERROR:  Infrastructure setup  of EM failed.

Upgrading to Enterprise Manager 12.1.0.2 Cloud Control from 10.2.0.5 Grid Control using the 2-System method fails, logging this error:

From .../Middleware/oms/cfgtoollogs/omsca/omsca<timestamp>.log

This error is encountered when upgrade configuration is re-attempted, with either the installer or the runConfig.sh script, after a prior upgrade failure in the OMS CA.

 

Cause

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