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EM 12c: Shutting Down a Target Database Using the SSH Key OS Credential in Enterprise Manager 12c Cloud Control Gives Internal Error: java.lang.NullPointerException (Doc ID 1540299.1)

Last updated on FEBRUARY 20, 2019

Applies to:

Enterprise Manager for Oracle Database - Version and later
Information in this document applies to any platform.


Shutting down a database target through EM 12c Cloud Control using an SSH-KEY Named OS credential, fails with this message:

Internal Error has occurred. Check the log file for details.
Shutdown the database when using just a username and password as the credentials.

This error is found in the .../gc_inst/em/EMGC_OMS1/sysman/log/emoms.log:

2013-03-19 09:27:57,993 [EMUI_09_27_57_/console/database/instance/changeState] ERROR svlt.PageHandler handleRequest.674 - java.lang.NullPointerException
  at java.lang.String.(
  at oracle.sysman.emo.adm.instance.changeState.ChangeStateObject.setCredentials(
  at oracle.sysman.db.adm.inst.ChangeStateController



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