EM 12c: Error Messages Stuck On DB Home Page - ORA-28001: The Password Has Expired

(Doc ID 1541583.1)

Last updated on JUNE 08, 2013

Applies to:

Enterprise Manager for Oracle Database - Version 12.1.0.2.0 and later
Information in this document applies to any platform.

Symptoms

The following error message appears on DB home page: ORA-28001: the password has expired The Connect Descriptor was (DESCRIPTION=(ADDRESS_LIST = (ADDRESS=(PROTOCOL=tcp)(HOST=<host>)(PORT=<port>)))(CONNECT_DATA=(SID=<sid>)(SERVER=DEDICATED)))

DBSNMP accout status is open:

Changes

DBSNMP password expired at a point of time.

The error message is suck on DB home page however DBSNMP password was reset.

The same behavior "stuck messages" may occur if the database was stopped at a point of time, or for any other reasons where connection could not be established from the OMS to the DB, and the home page was opened.

Cause

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