EM 12c: Upgrading Agent from 11g to 12.1.0.2 fails at Generate HealthReport step (Doc ID 1541775.1)

Last updated on MARCH 31, 2013

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.2.0 and later
Information in this document applies to any platform.

Symptoms

Upgrading Agent from 11g to 12.1.0.2 fails at Generate HealthReport step with below error:

IOException while reading report xml: RemoteOperationException: File does not exist or not accessible

+ <12c Agent Base Dir>/agent_inst/sysman/log/+ gcagent.log

The above java code does not return the correct hostname.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms