My Oracle Support Banner

EM 12c, 13c: Troubleshooting Guide for Enterprise Manager Cloud Control Agent Communication Errors Like: peer Not authenticated (Doc ID 1556543.1)

Last updated on MAY 02, 2021

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Purpose

 This document explains the diagnosis of Agent communication failures like 'peer Not authenticated'.

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Troubleshooting Steps
 What is SSLPeerUnverifiedException: peer not authenticated?
 Impact of  peer not authenticated / Ping communication error?
 What are the possible  causes for this exception ?
 What to collect ?
 How to diagnose?
 Known issues
 1. emctl status agent results peer not authenticated error
 2. 12c agent secure with SLB fails "peer not authenticated" 
 3. 12c agent secure without SLB fails with "peer not authenticated"
 4. gcagent.log reports eror "java.net.ConnectException [Connection timed out]"
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.