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EM 12c, 13c: Troubleshooting Guide for Enterprise Manager Cloud Control Agent Communication Errors Like: peer Not authenticated (Doc ID 1556543.1)

Last updated on MAY 02, 2021

Applies to:

Enterprise Manager Base Platform - Version and later
Information in this document applies to any platform.


 This document explains the diagnosis of Agent communication failures like 'peer Not authenticated'.

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 What is SSLPeerUnverifiedException: peer not authenticated?
 Impact of  peer not authenticated / Ping communication error?
 What are the possible  causes for this exception ?
 What to collect ?
 How to diagnose?
 Known issues
 1. emctl status agent results peer not authenticated error
 2. 12c agent secure with SLB fails "peer not authenticated" 
 3. 12c agent secure without SLB fails with "peer not authenticated"
 4. gcagent.log reports eror " [Connection timed out]"

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