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EM12c Agent: Troubleshooting Guide for Agent Collection Disabled. (Doc ID 1556545.1)

Last updated on APRIL 14, 2018

Applies to:

Enterprise Manager Base Platform - Version and later
Information in this document applies to any platform.


 This document explains diagnosing  EM12c Agent Collection Disabled issue.

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 What is Agent Collection Status ?
 What are the different collection status ?
 Possible causes for Collection gets Disbaled  ?
 What's the retention policy about OEM agent collected data ?
 What is the impact ?
 Diagnosing the Collection Disabled.
 What to Collect ?             
 How to diagnose the "collection status " ?
 Known issues
 1) Agent shown unreachable on EM12c Console
  2) Agent collection status show UPLOAD_SYSTEM_FATAL_ERROR

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