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EM Agent : Troubleshooting Guide for High Memory Consumption by EM 12c / 13c Agent (Doc ID 1556582.1)

Last updated on AUGUST 19, 2020

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Purpose

 

This document is to be used as a troubleshooting guide for high memory consumption experienced by an EM 12c Agent

 

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Prerequisites
 Memory Utilization
 Agent Memory Utilization
 What can influence Agent Memory Utilization?
 Agent Consuming More memory:
 What are the tools to Debug Agent Memory Utilization?
 Diagnosing Agent's Memory Utilization issues
 1. Gather the following information before checking any diagnostics:
  2. Determine the frequency and periodicity of the high memory utilization:
  3. Determine what the Agent is doing at the time of the high memory utilization:
  4. Determine the Load on the machine at the time the Agent utilizes high memory:
 5. Agent Log/Trace Files:
  Known Issue
 1) emdprocstats.pl consumes 10gig mem.
 2) Top Command shows high Virtual memory usage by agent PID: (specific to Linux)

References

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