Incidents and Events Not Cleared In EM Console When Applying Monitoring Template with New Thresholds that Should Clear Them

(Doc ID 1559723.1)

Last updated on MARCH 08, 2017

Applies to:

Enterprise Manager for Oracle Database - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Symptoms

Applying a monitoring template over a target, with thresholds set so that the alerts will be cleared, it does not actually clear the alert for a specific metric (or metric extension).

Cause

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