Metric Collection Error Status For Listener in Enterprise Manager 12.1.0.2.0

(Doc ID 1571051.1)

Last updated on MARCH 08, 2017

Applies to:

Enterprise Manager for Oracle Database - Version 10.2.0.5 to 12.1.0.2.0 [Release 10.2 to 12.1]
Information in this document applies to any platform.

Symptoms

Enterprise Manager 12.1.0.2 is monitoring a 10.2.0.5 listener target on a Solaris 10 host.  The listener target remains in 'Metric Collection Error' status for a prolonged period.

The listener is working correctly according to the LSNRCTL STATUS command.

Enterprise Cloud Control Incident manager shows the full error message:

--------------------------
Metric evaluation error start - oracle.sysman.emSDK.agent.fetchlet.exception.FetchletException: panic: realloc from wrong pool at /local/app/oracle/agent12c/core/12.1.0.2.0/../../plugins/oracle.sysman.db.agent.plugin_12.1.0.3.0/scripts/lsnrresp.pl line 57. panic: realloc from wrong pool at /local/app/oracle/agent12c/core/12.1.0.2.0/perl/lib/site_perl/5.10.0/sun4-solaris-thread-multi-64/DBD/Oracle.pm line 79. END failed--call queue aborted at /local/app/oracle/agent12c/core/12.1.0.2.0/../../plugins/oracle.sysman.db.agent.plugin_12.1.0.3.0/scripts/lsnrresp.pl line 57. panic: free from wrong pool at /local/app/oracle/agent12c/core/12.1.0.2.0/../../plugins/oracle.sysman.db.agent.plugin_12.1.0.3.0/scripts/lsnrresp.pl line 57 during global destruction.
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Cause

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