EM 12c, EM 13c: Incident: em_error=Can't Open Listener Log File: $ORACLE_BASE/diag/tnslsnr/<host>/<listener>/alert/log.xml For Reading : Permission Denied (Doc ID 1572165.1)

Last updated on DECEMBER 01, 2015

Applies to:

Enterprise Manager for Oracle Database - Version 12.1.0.2.0 and later
Information in this document applies to any platform.

Symptoms

The following error is reported from the incident manager page for a Listener target in Enterprise Manager Cloud control:

"Can't open listener log file: $ORACLE_BASE/diag/tnslsnr/<host>/<listener>/alert/log.xml For Reading : Permission denied"

for example:

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms