12c R2 and R3 Cloud Control: Getting Frequent Alerts With Message 'DBMS Job UpDown for Job Step Scheduler exceeded the critical' (Doc ID 1572424.1)

Last updated on AUGUST 18, 2014

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.2.0 to 12.1.0.3.0 [Release 12.1]
Information in this document applies to any platform.

Symptoms

This issue happens in the following cases:

After having upgraded Enterprise Manager 12c from 12.1.0.1 to 12.1.0.2 or from 12.1.0.1 BP1/12.1.0.2 to 12.1.0.3, you get the following critical alerts frequently:

 

 

or

MPRD:Critical:EMGROUP:Management Services and Repository:oms-prd-03:DBMS Job UpDown:DBMS Job UpDown for Job Step Scheduler exceeded the critical threshold (DOWN). Current value: DOWN

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms