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EM 12c: Enterprise Manager 12c Cloud Control Agent Upload with emctl Fails with Errors: EMD upload error:full upload has failed; Upload Recent Sending Statistics; GC.Upload tid=39 RUNNABLE (Doc ID 1573011.1)

Last updated on FEBRUARY 19, 2019

Applies to:

Enterprise Manager Base Platform - Version to [Release 12.1]
Information in this document applies to any platform.


Enterprise Manager (EM) Cloud Control system

The command: $/AGENT_INST/bin/emctl upload agent

fails with following message

Oracle Enterprise Manager Cloud Control 12c Release 2
Copyright (c) 1996, 2012 Oracle Corporation. All rights reserved.
EMD upload error:full upload has failed: Upload Recent Sending Statistics
Channel=data send[ms]=364 fsz=5226

Avg send time=364.0 milliseconds
Backoff Event List
Upload Failure List
Connection Event List
Upload timed out before completion.
Number of files to upload before the uploadNow call: 411, total size (MB): 1.5419331
Remaining number of files to upload: 414, total size (MB): 1.5455084 (TIMEOUT)


Thread dump / jstack for agent process id shows runnabel thread for upload thread

"GC.Upload[0]" tid=39 RUNNABLE (in native) Method)
  - locked <0x7ce0a25d> (a java.lang.Object)
  - locked <0x7fc3c7b7> (a java.lang.Object)

Locked Synchronizers:
  - lock <0xe6d00e9> (a java.util.concurrent.locks.ReentrantLock$NonfairSync)
  > Accumulated wait time (msec): 865666225 (7493 times)
  > Accumulated blocked time (msec): 201 (1397 times)


Note : To get jstack or thread dump  use  $AGENT_HOME/jdk/bin/jstack <agent process id>  or $kill -3 <agent process id>






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