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Troubleshooting RUEI upgrade from 12.1.0.3 or prior to 12.1.0.4 or later (Doc ID 1577387.1)

Last updated on JANUARY 04, 2020

Applies to:

APM - Application Performance Management - Version 12.1.0.0.0 to 12.1.0.6.0 [Release 12.1]
Information in this document applies to any platform.

Purpose

 This document describes the technical issues one can encounter when upgrading RUEI from 12.1.0.3 or earlier to 12.1.0.4 or later. In between these versions RUEI undergoes a data architecture change that may accompany a specific set of upgrade problems.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Errors during ./ruei-install.sh reporter
 Errors during ./ruei-upgrade-12.1.0.4.sh convert_current_cubes
 Errors during ./ruei-upgrade-12.1.0.4.sh convert_data_cubes
 Session terminated, killing shell... ...killed.
 ORA-01839: date not valid for month specified
 Errors when performing actions in the UI after the upgrade

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