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OEM 12C Reports Cell Health Down On Exadata Storage Server (Doc ID 1579475.1)

Last updated on JUNE 18, 2014

Applies to:

Oracle Exadata Storage Server Software - Version 11.2.1.3.1 and later
Enterprise Manager for Exadata - Version 12.1.0.2.0 and later
Information in this document applies to any platform.

Symptoms

The Cell Health indicator at Cell home page, upper Left, shows Cell Health status as a down red arrow, but the target status is an up green arrow - for example:

 

 

To verify the health of the cell, you review the following:

- Check for any pending critical incident against the target in the past 30 days; however there aren't any CRITICAL errors during the last month time.

- Check the alerthistory for the cell to monitor the cell for any CRITICAL alerts to confirm there are none listed:


- There also are no alerts in the Incident console (expected as it only shows critical alert).

Despite no CRITICAL alerts in the past 30 days, the Cell Health status shows a down red arrow.

 

 

Cause

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