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EM 12c: Incorrect Status Of SCAN Listener in Enterprise Manager 12.1.0.x Cloud Control (Doc ID 1579684.1)

Last updated on JANUARY 30, 2019

Applies to:

Enterprise Manager for Oracle Database - Version 12.1.0.2.0 to 12.1.0.7.0 [Release 12.1]
Information in this document applies to any platform.

Symptoms


Enterprise Manager 12.1.0.3.0 Cloud Control shows  SCAN listeners with incorrect status  ( Down) after a Cluster Resource restart.

The SCAN listeners are confirmed to be all UP.

 

The base issue is reported in internal note 1493823.1

< Internal_Only > Document 1493823.1 EM 12c : After Node Reboot or Failover Relocation, the SCAN Listener Shown As 'Down' in Cloud Control Console 12.1 and Database Plug-in (DB Plugin) 12.1.0.2 < Internal_Only >

A patch fix is available for 12.1.0.2; and the patch is included in EM 12.1.0.3, however the symptom persists in this environment.

Cause

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In this Document
Symptoms
Cause
Solution
References


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