Last updated on APRIL 11, 2016
Applies to:
Enterprise Manager for Oracle Database - Version 12.1.0.2.0 to 12.1.0.7.0 [Release 12.1]Information in this document applies to any platform.
Symptoms
Enterprise Manager 12.1.0.3.0 Cloud Control shows SCAN listeners with incorrect status ( Down) after a Cluster Resource restart.
The SCAN listeners are confirmed to be all UP.
The base issue is reported in <Document 1493823.1> EM 12c : After Node Reboot or Failover Relocation, the SCAN Listener Shown As 'Down' in Cloud Control Console 12.1 and Database Plug-in (DB Plugin) 12.1.0.2
A patch fix is available for 12.1.0.2; and the patch is included in EM 12.1.0.3, however the symptom persists in this environment.
Cause
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