EM 12c: Incorrect Status Of SCAN Listener in Enterprise Manager 12.1.0.x Cloud Control

(Doc ID 1579684.1)

Last updated on APRIL 11, 2016

Applies to:

Enterprise Manager for Oracle Database - Version 12.1.0.2.0 to 12.1.0.7.0 [Release 12.1]
Information in this document applies to any platform.

Symptoms


Enterprise Manager 12.1.0.3.0 Cloud Control shows  SCAN listeners with incorrect status  ( Down) after a Cluster Resource restart.

The SCAN listeners are confirmed to be all UP.

 

The base issue is reported in <Document 1493823.1> EM 12c : After Node Reboot or Failover Relocation, the SCAN Listener Shown As 'Down' in Cloud Control Console 12.1 and Database Plug-in (DB Plugin) 12.1.0.2

A patch fix is available for 12.1.0.2; and the patch is included in EM 12.1.0.3, however the symptom persists in this environment.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms