EM 12c: Agent Software Download fails with Message: Error creating entity in local store (Doc ID 1587675.1)

Last updated on OCTOBER 03, 2013

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.2.0 to 12.1.0.2.0 [Release 12.1]
Information in this document applies to any platform.

Symptoms

12c agent software download fails with this message:

Uploading archives to software library ...
Staging directory cleaned up.
Download failed: Exception: Error creating entity in local store

 

Additionally, the following is logged in the .../gc_inst/em/EMGC_OMS1/sysman/log/emoms.trc file:



 2013-09-23 09:54:21,036 [RemoteJobWorker 92793] ERROR selfupdate.SelfUpdateJobCommand logp.251 - Error creating entity in local store
 oracle.sysman.core.selfupdate.localstore.LocalStoreException: Error creating entity in local store

Caused by: oracle.sysman.emSDK.swlib.component.ComponentException: ORA-01403: no data found
ORA-06512: at "SYSMAN.SWLIB_STORAGE", line 699
ORA-06512: at "SYSMAN.SWLIB_STORAGE", line 682
ORA-06512: at line 1


Cause

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