EM 12c : Why Number of Incidents Alerts (warning and critical) Shown on Database Dashboard Is Incorrect and Inaccurate (Doc ID 1594323.1)

Last updated on DECEMBER 22, 2014

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 and later
Enterprise Manager for Oracle Database - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Goal

The Number of Incidents  Alerts (warning and critical) Shown on Database Dashboard Is Incorrect and Inaccurate.

For example : Databases don't show incidents despite they are warning and critical threshold reached and are exceeded for databases metrics.

Solution

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