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EM 12c, EM 13c: Job Related Notifications are not Sent Unless Email for the Job Owner is Selected in the Jobs Wizard (Doc ID 1598435.1)

Last updated on JULY 05, 2018

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Symptoms

In the Enterprise Manager Cloud Control, Job has been created on a Database target. Requirement is to send email notifications for the Success / Failure of this Job to an Administrator (say Admin1) who is not the Owner of this Job. Accordingly an Incident rule has been created as per the steps in
<Note 1386816.1> : How to Configure Notifications for Job Executions?

But the Incident rule is not invoked and no email is sent to the Admin1 unless the Email option to the Job Owner is selected in the Access page of the job.

-  Admin1 has view privileges on the job as well as on the Database target against which this Job succeeds or fails.
-  When the job fails, the corresponding critical event is not seen in the Incident Manager page. 

Cause

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