EM 12c: How to Avoid Temporary and Unactionable "Agent Unreachable" Notifications Caused due to Network Issues? (Doc ID 1599377.1)

Last updated on OCTOBER 17, 2016

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 and later
Enterprise Manager for Oracle Database - Version 13.1.1.0.0 to 13.1.1.0.0 [Release 13.1]
Information in this document applies to any platform.

Goal

Network latency or response is excessive (it should typically be < 1msec. from agent to OMS) at certain times due to which the Agent Unreachable alerts are delivered. 

These alerts clear nearly immediately. Such issues can result in unnecessary notifications being sent out to users.

The steps in this document allows the user to setup a delay in the Incident Rule to avoid these notifications, if desired.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms