EM 12c: Events are Created in SCOM, but Updates to Events are not Processed and the Notification Event in Enterprise Manager 12c Cloud Control Shows an Error for the Ticket Creation Event (Doc ID 1604666.1)

Last updated on MARCH 08, 2017

Applies to:

Enterprise Manager for Miscellaneous Plug-ins - Version 12.1.0.2.0 and later
Information in this document applies to any platform.

Symptoms


Alerts raised in Enterprise Manager (EM) 12c Cloud Control ARE being created in SCOM, however updates on these Alert ARE NOT being updated in SCOM.

The OMS logs shows:

 

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms