Enterprise Manager Cloud Control Listener Metric 'TNS_ERRORS' Fails with Can't locate Encode/ConfigLocal.pm in @INC (Doc ID 1633203.1)

Last updated on MARCH 08, 2017

Applies to:

Enterprise Manager for Oracle Database - Version and later
Information in this document applies to any platform.
metric collection error in Enterprise Manager 12c


 The Enterprise Manager Cloud Control Metric TNS_ERRORS (which runs against a Listener target) fails with the following error:-

Can't locate Encode/ConfigLocal.pm in @INC 

This error message can be seen in the following ways:- 

1) From the agent home page/monitoring/metric issues tab


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms