EM 12c : Enterprise Manager 12c Cloud Control Shows EM Console Service as DOWN with Error: unable to find valid certification path to requested target (Doc ID 1633429.1)

Last updated on JANUARY 03, 2017

Applies to:

Enterprise Manager for Fusion Middleware - Version 12.1.0.3.0 to 12.1.0.5.0
Information in this document applies to any platform.

Symptoms

In Enterprise Manager (EM) 12c Cloud Control the EM Console Service is showing as DOWN.

Verify Service test shows this error message in the console:

sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target--https://test.us.oracle.com:443/em/faces/consoleStatus.jsp

the .../agent_inst/sysman/log/gcagent.log from the beacon machine shows:

2014-03-05 15:21:43,076 [34:90DE5117] INFO - >>> Reporting response: GetMetricDataResponse (http_response@oracle_beacon.EM Management Beacon 2014-03-05T15:21:43.049-05:00 column s: [transaction_name:STRING, beacon_name:STRING, timing:NUMERIC, status:NUMERIC, status_description:STRING, dns_time:NUMERIC, connect_time:NUMERIC, redirect_time:NUMERIC, first_ byte_time:NUMERIC, html_time:NUMERIC, content_time:NUMERIC, total_response_time:NUMERIC, rate:NUMERIC, max_response_time:NUMERIC, avg_response_time:NUMERIC, avg_connect_time:NUMERIC, avg_first_byte_time:NUMERIC, broken_count:NUMERIC, broken_details:STRING] rows: {#1=}) (request id 1) <<<



Cause

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