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EM 12c, EM 13c: Installing Enterprise Manager Cloud Control Agent on MS Windows with agentDeploy.bat Fails with Error: The plug-in configuration for the oracle.sysman.oh monitoring plug-in may have failed (Doc ID 1633467.1)

Last updated on MAY 06, 2017

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.3.0 and later
Microsoft Windows x64 (64-bit)
Microsoft Windows (32-bit)

Symptoms

Installing the Enterprise Manager (EM) 12c or 13c Cloud Control Agent on MS Windows using the agentDeploy.bat script fails with the following errors in <Aggent Oracle Home>/cfgtoollogs/cfgfw/CfmLogger_<timestamp>.log:

INFO: oracle.sysman.top.agent:Securing agent... Started.
INFO: oracle.sysman.top.agent:EMD gensudoprops completed successfully
INFO: oracle.sysman.top.agent:Securing agent... Successful.
INFO: oracle.sysman.top.agent:The command: cmd /c set NEED_EXIT_CODE=1&&D:\oracle\em\agent\agent_inst\bin\emctl.bat secure agent completed with status=0
INFO: oracle.sysman.top.agent:Executing command :cmd /c set NEED_EXIT_CODE=1&&D:\oracle\em\agent\agent_inst\bin\emctl.bat listplugins agent -type all
INFO: oracle.sysman.top.agent:Oracle Enterprise Manager Cloud Control 12c Release 3
INFO: oracle.sysman.top.agent:Oracle Enterprise Manager Cloud Control 12c Release 3
INFO: oracle.sysman.top.agent:Copyright (c) 1996, 2013 Oracle Corporation. All rights reserved.
INFO: oracle.sysman.top.agent:Copyright (c) 1996, 2013 Oracle Corporation. All rights reserved.
INFO: oracle.sysman.top.agent:---------------------------------------------------------------
INFO: oracle.sysman.top.agent:---------------------------------------------------------------
SEVERE: oracle.sysman.top.agent:ERROR: The Management Agent configuration failed.
The plug-in configuration for the oracle.sysman.oh monitoring plug-in may have failed, or this plug-in may not be present in the Management Agent software.
Ensure that the Management Agent software has the oracle.sysman.oh monitoring plug-in, if not then retry the operation.
If the agent software has the oracle.sysman.oh monitoring plug-in, view the plug-in deployment log D:\oracle\em\agent\agent_inst\install\logs to check if
the plug-in configuration for the oracle.sysman.oh monitoring plug-in failed.
SEVERE: oracle.sysman.top.agent:Agent configuration has failed
INFO: oracle.sysman.top.agent:AgentConfiguration:agent configuration finished with status = false

 

Steps followed for Agent installation:

1.) Agent Image extracted from Software Library using:

export ZIP_LOC=/usr/bin/zip
emcli get_agentimage -destination=/omsmc/stage/agentsw -platform="Microsoft Windows x64 (64-bit)" -version=12.1.0.3.0

2.) Copy the "/omsmc/stage/agentsw/12.1.0.3.0_AgentCore_233.zip" file to the Windows server

3.) When the contents of "12.1.0.3.0_AgentCore_233.zip" file is extracted; the contents are listed as below:

12.1.0.3.0_AgentCore_233.zip  agentcoreimage.zip  agentDeploy.sh  agentimage.properties  agent.rsp  unzip     omsmc

Note: 12.1.0.3.0_PluginsOneoffs_233.zip file is missing - which is normally created under <Location>/omsmc/stage/agentsw

 

Changes

 

Cause

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Symptoms
Changes
Cause
Solution
References


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