Backup Jobs Fails with Unable to connect to the database with SQLPlus (Doc ID 1638389.1)

Last updated on MARCH 21, 2014

Applies to:

Enterprise Manager for Oracle Database - Version 12.1.0.3.0 and later
Information in this document applies to any platform.

Symptoms

* From 12.1.0.3 Cloud Control running a custom backup job fails with following errors:

Unable to connect to the database with SQLPlus, either because the database is down or due to an environmental issue such as an incorrectly specified Oracle Home. If the database is up, check the database target monitoring properties and verify that the Oracle Home value is correct.

* Running an sql script job works fine, the configuration for database provided is correct in EM

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms