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EM 12c, EM 13c: Creating Patch Plan Using Offline Method in Enterprise Manager Cloud Control Fails With Error: Product Id or release Id is null. Please re-run the Refresh from My Oracle Support job (Doc ID 1638548.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Symptoms

Creating a patch plan using the offline method from the EM Cloud Control console fails with the following error:

 

Cause

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In this Document
Symptoms
Cause
Solution


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