EM 12c, EM 13c: Creating Patch Plan Using Offline Method in Enterprise Manager Cloud Control Fails With Error: Product Id or release Id is null. Please re-run the Refresh from My Oracle Support job

(Doc ID 1638548.1)

Last updated on DECEMBER 10, 2015

Applies to:

Enterprise Manager Base Platform - Version and later
Information in this document applies to any platform.


Creating a patch plan using the offline method from the EM Cloud Control console fails with the following error:



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