My Oracle Support Banner

Adding a User or Group to WLS or BISystem Role in EM Fails: Error | Failed to retrieve users. Or: Failed to retrieve roles. | Operations error: entity= op=search mesg=Protocol Error LDAP Error 2 : simple bind failed: ldaphost.Host.Domain:636 (Doc ID 1643249.1)

Last updated on JULY 12, 2021

Applies to:

Oracle Virtual Directory - Version 11.1.1.7.0 and later
Business Intelligence Server Enterprise Edition - Version 11.1.1.7.0 and later
Oracle WebLogic Server - Version 10.3 and later
Enterprise Manager for Fusion Middleware - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

Scenario 1:

11g Oracle Business Intelligence Server Enterprise Edition (OBIEE) with Library Oracle Virtual Directory (libOVD) integrated with Active Directory (AD).

Adding a user to a BISystem Role in Enterprise Manager (EM) fails.

For example, EM > Edit Application Role > Search for a user, it fails with:

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.