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Enterprise Manager 11.2 Database Control Start Fails with Error: tzOffset for -06:00 is -360(min), but agent is running with tzOffset -300(min) (Doc ID 1644783.1)

Last updated on MARCH 03, 2017

Applies to:

Enterprise Manager for Oracle Database - Version 11.2.0.1 and later
Information in this document applies to any platform.

Goal

EM Database Control (DBC) fails to start completely due to a mismatch in the time zones set for the Host and the DBC Agent.

 

From the $ORACLE_HOME/<host_sid>/sysman/log/emdb.nohup file:

(pid=12956): emagent now exiting normally
----- Sun Apr  6 03:24:33 2014::tzOffset for -06:00 is -360(min), but agent is runnning with tzOffset -300(min)
-----
----- Sun Apr  6 03:24:33 2014::trying again after waiting for 1 sec to account for daylight transition
-----
----- Sun Apr  6 03:24:33 2014::tzOffset for -06:00 is -360(min), but agent is runnning with tzOffset -300(min)
-----
----- Sun Apr  6 03:24:33 2014::Mismatch detected between timezone in env (UTC) and in /u01/app/oracle/product/11.2.0/db_1/mcxoradb_EBSP/sysman/config/emd.properties (-06:00). Forcing value to latter.. -----
Undefined subroutine &EmctlCommon::printMessage called at /u01/app/oracle/product/11.2.0/db_1/bin/EmctlCommon.pm line 485.
14/04/07 07:34:30 _EMLoginServlet_: setting session attribute: browserTimezoneOffset=300
14/04/07 07:34:30 _EMLoginServlet_: setting session attribute: svgVersion=UNKNOWN
14/04/07 07:34:32 ## oracle.sysman.db.adm.inst.SitemapController: event="doLoad"
14/04/07 07:34:38 InitializeStreamsStatus : proc count 0
14/04/07 07:34:39 ## 1. newPage = /database/instance/sitemap/sitemap
14/04/07 07:34:39 ## 2. newPage = /database/instance/sitemap/sitemap
14/04/07 07:41:06 Shutting down...

 

 

Solution

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In this Document
Goal
Solution
 Timezone values which must match
 Procedure to make timezone values match
 What to do if DBC has not been created correctly or is not responding to reconfiguration
References


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