Enterprise Manager 11.2 Database Control Start Fails with Error: tzOffset for -06:00 is -360(min), but agent is running with tzOffset -300(min)
(Doc ID 1644783.1)
Last updated on JANUARY 18, 2023
Applies to:
Enterprise Manager for Oracle Database - Version 11.2.0.1 to 11.2.0.4 [Release 11.2]Information in this document applies to any platform.
Goal
EM Database Control (DBC) fails to start completely due to a mismatch in the time zones set for the Host and the DBC Agent.
From the $ORACLE_HOME/<host_sid>/sysman/log/emdb.nohup file:
(pid=12956): emagent now exiting normally
----- Sun Apr 6 03:24:33 2014::tzOffset for -06:00 is -360(min), but agent is runnning with tzOffset -300(min)
-----
----- Sun Apr 6 03:24:33 2014::trying again after waiting for 1 sec to account for daylight transition
-----
----- Sun Apr 6 03:24:33 2014::tzOffset for -06:00 is -360(min), but agent is runnning with tzOffset -300(min)
-----
----- Sun Apr 6 03:24:33 2014::Mismatch detected between timezone in env (UTC) and in $ORACLE_HOME/hostname_SID/sysman/config/emd.properties (-06:00). Forcing value to latter.. -----
Undefined subroutine &EmctlCommon::printMessage called at $ORACLE_HOME/bin/EmctlCommon.pm line 485.
14/04/07 07:34:30 _EMLoginServlet_: setting session attribute: browserTimezoneOffset=300
14/04/07 07:34:30 _EMLoginServlet_: setting session attribute: svgVersion=UNKNOWN
14/04/07 07:34:32 ## oracle.sysman.db.adm.inst.SitemapController: event="doLoad"
14/04/07 07:34:38 InitializeStreamsStatus : proc count 0
14/04/07 07:34:39 ## 1. newPage = /database/instance/sitemap/sitemap
14/04/07 07:34:39 ## 2. newPage = /database/instance/sitemap/sitemap
14/04/07 07:41:06 Shutting down...
----- Sun Apr 6 03:24:33 2014::tzOffset for -06:00 is -360(min), but agent is runnning with tzOffset -300(min)
-----
----- Sun Apr 6 03:24:33 2014::trying again after waiting for 1 sec to account for daylight transition
-----
----- Sun Apr 6 03:24:33 2014::tzOffset for -06:00 is -360(min), but agent is runnning with tzOffset -300(min)
-----
----- Sun Apr 6 03:24:33 2014::Mismatch detected between timezone in env (UTC) and in $ORACLE_HOME/hostname_SID/sysman/config/emd.properties (-06:00). Forcing value to latter.. -----
Undefined subroutine &EmctlCommon::printMessage called at $ORACLE_HOME/bin/EmctlCommon.pm line 485.
14/04/07 07:34:30 _EMLoginServlet_: setting session attribute: browserTimezoneOffset=300
14/04/07 07:34:30 _EMLoginServlet_: setting session attribute: svgVersion=UNKNOWN
14/04/07 07:34:32 ## oracle.sysman.db.adm.inst.SitemapController: event="doLoad"
14/04/07 07:34:38 InitializeStreamsStatus : proc count 0
14/04/07 07:34:39 ## 1. newPage = /database/instance/sitemap/sitemap
14/04/07 07:34:39 ## 2. newPage = /database/instance/sitemap/sitemap
14/04/07 07:41:06 Shutting down...
Solution
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In this Document
| Goal |
| Solution |
| Timezone values which must match |
| Procedure to make timezone values match |
| What to do if DBC has not been created correctly or is not responding to reconfiguration |
| References |