EM 12c R3: Login to Support Workbench reports "ORA-01422: exact fetch returns more than requested number of rows" (Doc ID 1670544.1)

Last updated on MAY 10, 2014

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.3.0 and later
Information in this document applies to any platform.

Symptoms

Navigating to Support Workbench in EM 12.1.0.3 Console reports the below error:

ORA-01422: exact fetch returns more than requested number of rows
ORA-06512: at "SYSMAN.MGMT_CREDENTIAL", line 3339
ORA-06512: at "SYSMAN.MGMT_CREDENTIAL", line 3399
ORA-06512: at "SYSMAN.MGMT_CREDENTIAL", line 3483
ORA-06512: at "SYSMAN.EM_CREDENTIAL", line 1891
ORA-06512: at "SYSMAN.MGMT_CREDENTIAL", line 760
ORA-06512: at line 1

- Connect to repository database and run:

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms