12c: Cannot Download Plugins Due To an Incorrect Proxy Setting

(Doc ID 1674037.1)

Last updated on FEBRUARY 04, 2015

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.3.0 to 12.1.0.3.0 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When trying to download plugins, the download is not happening.

At the same time the following is seen in the emoms.log -


2014-05-13 13:25:21,189 [RemoteJobWorker 10817585] ERROR ecm.patch authenticate.499 - java.io.IOException: Cannot establish proxy connection: 407 Proxy Authentication Required
2014-05-13 13:25:21,218 [RemoteJobWorker 10817585] ERROR selfupdate.DownloadEMUpdateJobCommand logp.251 - Server authentication failed: null
oracle.sysman.core.selfupdate.SelfUpdateException: Server authentication failed: null
at oracle.sysman.core.selfupdate.DownloadUpdate.downloadArchives(DownloadUpdate.java:149)
at oracle.sysman.core.selfupdate.DownloadEMUpdateJobCommand.processOnline(DownloadEMUpdateJobCommand.java:181)
at oracle.sysman.core.selfupdate.DownloadEMUpdateJobCommand.executeCommand(DownloadEMUpdateJobCommand.java:96)
at oracle.sysman.emdrep.jobs.CommandStepExecutor.execute(CommandStepExecutor.java:154)
at oracle.sysman.emWebservices.inbound.jobs.worker.ConsoleJobStepExecutor.execute(ConsoleJobStepExecutor.java:321)
at oracle.sysman.emWebservices.inbound.jobs.worker.ConsoleJobStepExecutor.executeStep(ConsoleJobStepExecutor.java:187)
at sun.reflect.GeneratedMethodAccessor644.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)



and in the emoms.trc (with DEBUG) -



2014-05-13 13:26:24,847 [[ACTIVE] ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'] DEBUG procedure.engine entering.121 - Entering PAFDepot.clearPAFContext()
2014-05-13 13:26:25,086 [RemoteJobWorker 10817657] ERROR ecm.patch authenticate.499 - java.io.IOException: Cannot establish proxy connection: 407 Proxy Authentication Required
2014-05-13 13:26:25,090 [RemoteJobWorker 10817657] DEBUG ecm.patch authenticate.503 - My Oracle Support Credential Validation ERROR = ACCESS_DENIED
2014-05-13 13:26:25,100 [RemoteJobWorker 10817657] DEBUG selfupdate.DownloadEMUpdateJobCommand logp.251 - Staging directory cleaned up.
2014-05-13 13:26:25,109 [RemoteJobWorker 10817657] ERROR selfupdate.DownloadEMUpdateJobCommand logp.251 - Server authentication failed: null
oracle.sysman.core.selfupdate.SelfUpdateException: Server authentication failed: null
at oracle.sysman.core.selfupdate.DownloadUpdate.downloadArchives(DownloadUpdate.java:149)
at oracle.sysman.core.selfupdate.DownloadEMUpdateJobCommand.processOnline(DownloadEMUpdateJobCommand.java:181)
at oracle.sysman.core.selfupdate.DownloadEMUpdateJobCommand.executeCommand(DownloadEMUpdateJobCommand.java:96)
at oracle.sysman.emdrep.jobs.CommandStepExecutor.execute(CommandStepExecutor.java:154)
at oracle.sysman.emWebservices.inbound.jobs.worker.ConsoleJobStepExecutor.execute(ConsoleJobStepExecutor.java:321)
at oracle.sysman.emWebservices.inbound.jobs.worker.ConsoleJobStepExecutor.executeStep(ConsoleJobStepExecutor.java:187)
at sun.reflect.GeneratedMethodAccessor644.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)


Cause

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