New BTM Transaction Fails to Record Metrics or Log Messages (Doc ID 1682584.1)

Last updated on NOVEMBER 27, 2015

Applies to:

APM - Application Performance Management - Version 12.1.0.4.0 and later
Information in this document applies to any platform.

Symptoms

In BTM 12c you start to notice that existing transactions, that have been capturing statistics and logs for a long time, have suddenly stopped gather data.  Or you create new transactions and they fail to record metrics or capture message log data.

Cause

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