12c EM: Selecting the 'Event is in particular severity for some time' Option in the Rule Action does not send Notification for CLEAR Severity (Doc ID 1900164.1)

Last updated on APRIL 20, 2015

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Symptoms

Custom Incident ruleset has been configured with a duration-based delay for sending notifications if the event is open for more than 5 minutes in all the severities, i.e:

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms